Quotations and job costing

Quotation automation: a smoother path from enquiry to quote

Quotation automation can help your team respond to customer enquiries more efficiently. The system gathers product details, prices and availability, calculates prices using your business rules and prepares a draft quotation. A sales representative or production specialist checks the calculation and approves the quotation before it is sent.

Scope
B2B sales quotations and cost calculations for made-to-order manufacturing
Result
A draft quotation with a cost calculation, for checking and approval
Price excluding VAT
£2,900–£4,360 without ERP integration, £4,360–£7,260 with integration

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When is it worth improving quotation preparation?

Bringing data together more efficiently lets a sales representative or production specialist focus on work that needs their expertise: choosing a solution, reviewing calculations and agreeing quotation terms. Automation can help your team:

  • Prepare information for a specialist’s review. The enquiry, specifications and customer requirements come together in one draft.
  • Use agreed data sources. Prices, stock levels and standard quantities and times come from selected ERP records or spreadsheets.
  • Build on previous calculations. Your team can compare similar jobs and check which assumptions have changed.
  • Check the price before sending. Visible cost components make it easier to assess costs, quantities and margin.

We start with recurring enquiries that have known pricing rules. In manufacturing, we organise product cost calculations; in trade, we connect the catalogue, prices and customer terms. Unusual cases still need a specialist’s assessment.

What does quotation preparation look like after implementation?

The scope can cover the entire workflow below or just the stage that currently takes the most time:

  1. Reading the enquiry. Messages and attachments become a list of products or job parameters. Missing and ambiguous information is flagged.
  2. Gathering pricing data. The solution retrieves agreed prices, stock levels, standard quantities and times, or previous calculations from ERP and other sources.
  3. Calculating the price. The system applies your business rules. The person checking the result can see the assumptions and cost components.
  4. Preparing a draft quotation. A document is created using your usual template, or a draft is prepared in your current system.
  5. Checking and approval. A sales representative or production specialist corrects the result, adds terms and decides whether to send it.
Five stages from reading the enquiry to approving the quotation; AI helps with the enquiry’s content, the system calculates the price and a designated person approves
Diagram: from enquiry to an approved quotation. AI helps with the enquiry’s content, the system calculates the price and a designated person approves it.

Manufacturing cost calculation: where does the price come from?

In made-to-order manufacturing, a quotation must reflect the cost of making a particular product. We organise your existing rules and connect them to the data needed for the calculation.

Cost component Example data source
Materials and consumption Purchase prices, price lists and standard material quantities
Labour and machine time Rates, manufacturing processes and standard times
Subcontracted services Price lists or confirmed quotations
Mark-up and margin Agreed rules for products and customers
Completion date Material availability and production workload data, where available

A production specialist checks the material selection, manufacturing process and pricing assumptions, and confirms the proposed completion date. The first implementation covers one product family with established standards or a proven calculation spreadsheet.

Sales quotations: prices, discounts and stock from ERP

In B2B trade, your salesperson can prepare a response that fits the customer’s enquiry more quickly. The solution helps match the customer’s list to your catalogue, retrieve prices and discounts, and check availability.

A salesperson receives a draft with gaps and items needing clarification flagged. Any proposed alternatives need checking, particularly where technical specifications matter. The salesperson can also add delivery terms and the quotation’s validity period.

An accepted quotation can then be used in order processing, if the system’s capabilities and agreed integration scope allow it.

What role do AI and AI agents play in quotation preparation?

AI helps work with the enquiry’s content: reading a description, finding the necessary information and preparing a response. Where a task needs several steps and a choice of the next action, we can use an AI agent with access to agreed tools.

The system calculates prices using your business’s price lists, rates and rules. When data is missing, a product is new or terms are unusual, it refers the enquiry to a designated person. If the next steps are always the same, automation without an AI agent is enough.

A quotation program or an extension to your current system?

We first check what the tools you already use can do. Your current ERP or CRM may have quotation templates, price lists and discount rules. Configuring them or improving how data reaches them may be enough.

An existing quotation program is a good choice if it supports your business rules and the connections you need. We consider a custom solution when pricing requires data from several sources, your own rules or tasks that the available features do not cover.

The options for connecting to ERP depend on the product, version and licence. We check them before quoting for implementation.

How we start and what implementation costs

The first conversation is free. We discuss your expected result, enquiry volumes and current pricing methods. Sample enquiries and completed calculations, including those needing corrections, help with the next assessment.

If the scope and rules are clear, we prepare an implementation proposal. When pricing rules need to be reconstructed or the causes of delays investigated, we propose process analysis with a separate price.

Indicative implementation costs are £2,900–£4,360 excluding VAT without ERP integration, or £4,360–£7,260 excluding VAT with integration. We agree the price, scope and schedule before work starts. We show licence, AI model and optional support costs separately. Read more about how we work.

How do we assess the effect of quotation automation?

We compare the time spent preparing and checking quotations, the number of corrections and how long customers wait. We also check how many enquiries still need full pricing by a specialist.

Example scenario: time spent preparing quotations

A business receives 40 enquiries a month, and each calculation takes 3 hours. If half the enquiries are suitable for draft preparation and checking a draft takes one hour, monthly quotation work falls from 120 to 80 hours.

The 40 hours regained can help handle more enquiries or allow a production specialist to work on other tasks. We compare the value of this time with implementation and running costs. We calculate time saved and reductions in business spending separately.

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Frequently asked questions

What does quotation automation involve?

Quotation automation combines reading an enquiry, gathering product data, calculating a price using your business rules and preparing a draft quotation. At DO IT GLOBAL, we adapt the scope to the process: sales quotations and manufacturing cost calculations need different approaches. A sales representative or production specialist checks the result before it is sent.

Do I need a new quotation program?

Not always. We first check the features of your ERP, CRM or existing quotation software. We can improve data preparation for your current tool or connect it to other systems. We propose a separate solution when the available features do not support your business's pricing rules.

Can you improve quotations for services?

Yes, if pricing can be based on defined rates, materials, working time and job conditions. We first review sample enquiries and calculations. Work requiring a site visit or an individual specialist assessment remains the specialist's responsibility.

Does AI set prices and margins on its own?

No. The system performs calculations using agreed price lists, standard quantities and times, rates and mark-ups. AI can read enquiries, retrieve information and prepare quotation text. A designated person approves the price, technical choices and exceptions to the rules.

Our calculations are in Excel. Do we have to move them to ERP?

No. A spreadsheet can remain the source of rules or data if it can be used consistently. We check formulas, file versions and responsibility for updates. Only then do we agree what is worth connecting or moving to another system.

Can you calculate prices from technical drawings?

We assess this using examples from a specific product group. Reading selected parameters from a PDF can be part of the solution, but it does not replace technical interpretation or choosing the manufacturing process. A production specialist checks the parameters and calculation. We do not assume that any drawing can be priced automatically.

How much does quotation automation cost to implement?

Indicative prices are £2,900–£4,360 excluding VAT without ERP integration, or £4,360–£7,260 excluding VAT with integration. The price depends on the scope: data sources, pricing rules and the types of enquiries.

Are prices and margins sent to the AI provider?

This depends on the agreed architecture. The calculations themselves can run in your business systems without sending prices or margins to the model. Before implementation, we define which data AI needs and where it will be processed. If it must remain within your business, we assess a local option.

How would you like to improve quotation preparation?

Tell us how quotations are calculated and what would make work easier for your team. During a free consultation, we’ll discuss where to start.